FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Where are you located?

We are located at 114 Triq Salvu Psaila Birkirkara Few meters up from Andrew's Snack bar



How can i pay for my order?

We accept all major credit and debit cards including Visa Credit, Visa Debit, Revolut and Mastercard. We also accept PayPal especially for onliine orders. You can also pay cash at our shop in Birkirkara.



Where is my order?

If you would like to check the status of your order, please email us, contact us via Live Chat or call us on +356 99368672 for further assistance. You can also contact us on our facebook page and we will answer within a few hours



What if my furniture does not fit?

Nobody wants the unfortunate situation where the furniture you’ve ordered does not fit, where it’s too big for the room or won’t fit through your home’s doorways or entrances. So, when you order your furniture, it’s important to check that it will fit into your house and your room. Please measure all doors, stairways and the chosen space as carefully as possible. Solo Casa Ltd cannot accept responsibility for furniture not fitting, as ultimately it is up to you, the customer, to measure.



Where do you deliver to?

We Currently Deliver to Malta and Gozo



How are you dealing with the Covid-19 Situation?

As we all adjust to a new way of living and working, we want you to know we're committed to doing all we can to keep both our staff and customers safe. We're doing everything we can to get your order to you as quickly as possible, but due to these increased safety measures, delivery may take longer than usual. If you have an order query, please contact us via Email, Facebook or Telephone +356 99368672. We'll do our best to help you as quickly as we can.



How do i use my promo code?

Enter your code at the checkout, exactly as it appears.